What Data We Collect and Why
When you register, we collect the name, email address and contact details you provide. During account verification, we may request identity documents to confirm eligibility in your region. Every deposit or withdrawal you make through DANA, OVO or GoPay generates a transaction record we hold for
-
1
compliance purposes — we do not store your e-wallet PIN or full payment credentials on our servers. We also collect device identifiers, IP addresses and session data each time you access the lobby. This helps us detect suspicious login attempts and keep your account secure. If
-
2
you reach our support team, the conversation history is stored so we can follow up accurately. We do not sell your personal data to third parties. Data shared with payment processors like DANA, OVO and GoPay is limited to what those rails need to complete your
-
3
transaction. Retention periods vary by data type and applicable law; you may request a summary of what we hold at any time. Availability of our services depends on local law and is limited to eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.